Effective Date: 2025-01-01

Refund Policy

At SazM, we are committed to delivering high-quality web development services to our clients worldwide. This Refund Policy outlines the conditions under which refunds may be issued.

1. Refund Eligibility

Refunds may be requested in the following cases:

Services not delivered as per the agreed scope.
Technical issues that prevent proper usage of the service.
Duplicate or accidental payments.

Refund eligibility is assessed on a case-by-case basis and must be supported by valid documentation or evidence.

2. Non-Refundable Scenarios

Refunds will not be issued for:

Services that have been fully completed and delivered.
Change of mind or preference.
Delays or issues caused by client inaction or failure to provide necessary information.
Partial dissatisfaction where deliverables meet the agreed-upon specifications.

3. Refund Processing

Approved refunds are processed within 5–10 business days.
Refunds are issued using the original payment method wherever possible.
In international transactions, currency conversion fees or bank charges may apply.

4. How to Request a Refund

To request a refund, contact our billing team:

Email: billing@sazm.in

Include your invoice or order ID, a brief description of the issue, and supporting evidence if applicable.

5. Additional Notes

This policy applies only to services purchased directly from SazM.
For disputes or escalations, we encourage clients to reach out promptly so we can resolve issues efficiently.
International clients should note that processing times may vary depending on banking regulations in their country.

Refunds apply only to eligible purchases as described in this policy.

1. Refund Eligibility

Refunds may be requested in the following cases:

Services not delivered as per the agreed scope.

Technical issues that prevent proper usage of the service.

Duplicate or accidental payments.

Refund eligibility is assessed on a case-by-case basis and must be supported by valid documentation or evidence.

5. Additional Notes

This policy applies only to services purchased directly from SazM.

For disputes or escalations, we encourage clients to reach out promptly so we can resolve issues efficiently.

International clients should note that processing times may vary depending on banking regulations in their country.

Refunds apply only to eligible purchases as described in this policy.