Effective Date: 20th August 2024
At SazM, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website sazm.in (“the Site”). By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect two types of information from you:
a. Personal Information
This refers to any information that can identify you as an individual. This may include:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely by third-party payment providers)
b. Non-Personal Information
This includes data that cannot directly identify you but may help us improve our services, such as:
- IP address
- Browser type and version
- Device type
- Pages visited on the Site
- Referring website or source
- Time and date of visit
2. How We Use Your Information
We use the information we collect from you for the following purposes:
- To process and complete your orders, including billing and shipping
- To communicate with you regarding your orders, inquiries, or customer service requests
- To improve our website and services based on user preferences
- To send you promotional offers, newsletters, or other marketing communications (if you have opted-in)
- To comply with legal obligations, such as tax reporting and fraud prevention
3. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your browsing experience and analyze how you use our website. Cookies help us:
- Remember your preferences and login information
- Track and analyze user activity
- Personalize your experience on the Site
You can adjust your browser settings to disable cookies, but this may impact the functionality of the Site.
4. How We Protect Your Information
We implement reasonable and appropriate security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers in order to fulfill services, such as:
- Payment gateways (e.g., PayPal, Razorpay)
- Shipping and logistics providers (e.g., India Post, Blue Dart)
- Marketing platforms (e.g., email marketing tools)
These third-party providers are bound by confidentiality agreements and are only permitted to use your personal data for the services they provide to us.
6. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After that period, your personal data will be securely deleted or anonymized.
7. Your Rights Regarding Personal Data
As a user, you have the following rights concerning your personal data:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: If you believe your personal data is incorrect or incomplete, you can request that we update it.
- Right to Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., compliance with legal obligations).
- Right to Opt-out: You can opt-out of receiving marketing emails or communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
To exercise these rights, please contact us at mail@sazm.in.
8. Sensitive Personal Data
In certain circumstances, we may collect sensitive personal data, such as financial information (e.g., payment details). We treat this data with extra caution and will only collect, process, and store such data when required for fulfilling our services.
We will only collect sensitive personal data with your explicit consent, and it will not be shared with third parties without your consent unless required by law.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any external sites before providing any personal data.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us.