# SazM Terms of Service

> Fixed-price website fixes, care plans, and senior development subscriptions.

- **Delivery SLA:** Fixed-price urgent fixes delivered within 48 hours. Monthly plan delivers 24–48h turnaround per active task (1 task at a time).
- **Communication:** 100% async workflow in writing.
- **Cancellation:** Monthly plan can be paused or cancelled at any time with zero penalty.